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One app for all your customer communications

Welcome to Daktela, we’re thrilled to have you on board, and we look forward to empowering your business with our innovative solutions. Below you’ll find links and resources so you can make the most of your Daktela experience!

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How it works

User Types

Daktela is packed full of features, so rather than give you access to everything, we set up different types of users depending on your needs. 

This ranges from simple cloud phone users to advanced users with access to channels such as voice, email, SMS, and social media messaging. 

Daktela is a modular solution so your company can easily add different features as your business requirements change. 

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Cloud Communications

Daktela is a cloud-based communications solution, meaning you can access it from anywhere via an internet connection.

Each user has their own ID and password, and depending on your user type you can either log on to the Cloud Phone, Desktop URL (companyname.daktela.com) or Desktop App. 

You can also use Daktela on the go with our Mobile App. 


Further Support

Advanced users can access our range of support and online directories via the desktop menu, including Training Academy and Certification.

View our Knowledge Base Online
As an alternative, you can go to our online directory by following this link this comes complete with support from the Daktela AI Agent – so feel free to ask it for any help you need.

Explore our Training Academy Videos 
You can also view our Training Academy Videos on our private YouTube Playlist, please follow this link to view

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24/7 UK Support Team

We provide the best support, so you can too. Our friendly UK support team are on hand with training, advice or help whenever you need it.

Please find our Technical support Contact details below:

Tel: 0800 470 2157

Email: support@daktela.co.uk

WhatsApp: Follow this link



Get to know more about the Daktela Group

Visit our global website to find out how we support businesses worldwide with our range of innovative products and services.