Pricing

Our pick and mix option allows you to choose the license that fits the skillsets of your people to maximise their productivity and minimise the cost. In case you have any questions, call us at 0800 470 2159.
  • Fully featured IP solution including all standard voice features associated with typical PBX (i.e. hold, transfer, conference, etc.) with option to include the provision of a new IP handset or soft-phone.

    BASIC

  • Fully featured IP solution including all standard voice features associated with typical PBX (i.e. hold, transfer, conference, etc.) with option to include the provision of a new IP handset or soft-phone.

    £8

    / user / month

  • Fully Featured Cloud PBX
  • Voice Services (Unlimited calling minutes option, PCI-DSS, + )
  • IVR, Voicemail, Auto Attendant, Music on Hold
  • Call Detail Recording (CDR) reporting
  • Call recording
  • Integrated CRM solution
  • Call Queues, Skill based routing
  • Missed Call Management
  • Daktela Realtime Reporting & Historical Statistics
  • Daktela Wallboard
  • Automated outbound dialling (auto dialler, predictive dialler, +)
  • Daktela Ticketing System
  • Daktela Webchat
  • Daktela Click to Call
  • Daktela SMS chat
  • Daktela Social Media (FB Messenger, WhatsApp)
  • OPEN API
  • Integrations with Salesforce, SugarCRM, Zoho CRM, +
  • Customer Experience Advanced Analytics
  • Customer Satisfaction Surveys (NPS scoring call, email, SMS)
  • AI Chatbots
  • Text to Speech/ Speech to Text
  • Robocaller
  • Mobile application
  • Fully featured Contact Centre solution designed for inbound/outbound voice, web chat, ticketing system/email, social media apps and SMS.

    OMNI CHANNEL

  • Fully featured Contact Centre solution designed for inbound/outbound voice, web chat, ticketing system/email, social media apps and SMS.

    £ 52

    / user / month

  • Fully Featured Cloud PBX
  • Voice Services (Unlimited calling minutes option, PCI-DSS, + )
  • IVR, Voicemail, Auto Attendant, Music on Hold
  • Call Detail Recording (CDR) reporting
  • Call recording
  • Integrated CRM solution
  • Call Queues, Skill based routing
  • Missed Call Management
  • Daktela Realtime Reporting & Historical Statistics
  • Daktela Wallboard
  • Automated outbound dialling (auto dialler, predictive dialler, +)
  • Daktela Ticketing System
  • Daktela Webchat
  • Daktela Click to Call
  • Daktela SMS chat
  • Daktela Social Media (FB Messenger, WhatsApp)
  • OPEN API
  • Integrations with Salesforce, SugarCRM, Zoho CRM, +
  • Customer Experience Advanced AnalyticsOptional
  • Customer Satisfaction Surveys (NPS scoring call, email, SMS)Optional
  • AI ChatbotsOptional
  • Text to Speech/ Speech to TextOptional
  • RobocallerOptional
  • Mobile application

All listed prices are based on Daktela UK standard terms and conditions and exclude VAT. Prices may be subject to additional discount based on agreed contract term and committed licence volumes