LCD Wallboard

LCD Wallboard is a web application which provides a real time display status of the contact centre. It is optimised for LCD screens, but can be used on all types computer screens. Many of our customers use the Wallboard on dedicated LCD screens, where they show information about achieved SLA’s on queues, call rates, call statuses, agent status or helpdesk performance. Each Wallboard is made up of predefined widgets and the team-leader can easily create the views required.

BASIC FEATURES