Daktela UK and IRIS Audio Technologies Collaborate to Transform Customer Communications

We've joined forces with IRIS Audio Technologies to offer our customers AI-powered voice isolation for noise-free calls.

Daktela UK, a leading provider of cloud-based contact centre software, is excited to announce a strategic partnership with IRIS Audio Technologies. This collaboration aims to revolutionise customer communications by integrating IRIS’s AI-powered voice isolation technology into Daktela’s solution, offering a new level of audio engagement and clarity for customers.

The partnership is founded on a shared commitment to superior customer care and innovation in the market. IRIS Audio Technologies’ cutting-edge technology will seamlessly complement Daktela’s cloud-based contact centre solutions, offering users noise-free calls and enhanced communication experiences.

Russ Bigg, Director of Channel EMEA, expressed his enthusiasm for the collaboration, stating, “From the first time I met with the team at Daktela, it was clear they knew how to be successful and they believed in innovation to differentiate themselves in the market. It was obvious from the start that this company valued their customers, and this was also reflected by the passion from their staff. This is why I believe strongly in a partnership between our two companies – it reflects a successful future.”

Steve McSherry, Country Manager at Daktela UK, shared his excitement about the prospects of the partnership, saying, “Daktela UK is thrilled to partner with Iris Clarity. Their cutting-edge technology will now complement our offerings, enabling us to offer our customers an unprecedented level of audio engagement and clarity. We’re excited about the prospects this collaboration holds for everyone involved.”

This strategic alliance signifies a significant step forward in the realm of customer communications, as Daktela and IRIS Audio Technologies strive to create a seamless and innovative experience for agents and customers in the UK and beyond.

For more information about this groundbreaking partnership, please visit https://iris.audio/daktela

If you would like to find out more about how Daktela can support your business with Iris Audio please feel free to arrange a bespoke demo – click here

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