The new technology will be integrated into their software later this year, enhancing their existing chatbot capability and enabling businesses in the UK to deploy complex automated chat solutions in their customer communications.
Coworkers.ai are intelligent virtual assistants that use contextual AI. This means they understand the intent of the person they’re communicating with; they recognise moods and understand any cultural, historical and situational features. This type of AI uses machine learning combined with algorithms that listen and learn, taking a human approach to process content.
Intelligent voicebots, chatbots and mailbots can speed up resolution times and deliver more meaningful, accurate, and relevant recommendations and answers. They ultimately allow customers to get answers faster, self-serve 24/7 and free your staff from time-consuming, repetitive tasks.
The Coworkers’ pronunciation, intonation, and reactions are also natural, so many users don’t even know they’re communicating with a bot.
Coworkers.ai enhanced chatbot and voicebot technology will be available in the UK from December 2022
If you’d like to find out how this technology can help your business communications, please get in touch with us – use our contact form here, call 0800 470 2159 or drop us an email: firstname.lastname@example.org