Daktela & Awaken Join Forces to Elevate Customer Engagement Through Conversational Analytics

Daktela & Awaken Intelligence have united to provide deeper insights into customer interactions. Find out more
Daktela UK and IRIS Audio Technologies Collaborate to Transform Customer Communications

We’ve joined forces with IRIS Audio Technologies to offer our customers AI-powered voice isolation for noise-free calls.
Daktela Triumphs Once More, Securing High Performer in the Fall G2 2023 Grid®

We did it again! Daktela has been recognised yet again as a High Performer in the 2023 Grid® Report by G2, the trusted platform for software and service reviews.
Daktela Awarded High Performer in the G2 Summer 2023 Grid® Report

We are excited to announce our latest achievement – being named High Performer in the Summer 2023 Grid® Report by G2, the trusted platform for software and service reviews
Standard Chatbots vs AI Chatbots – We look at the differences

We look at the differences between standard chatbots and AI chatbots to help you choose the right solution for your business.
If you haven’t already switched your telephone to the cloud now is the time

The switch-off has begun. Find out why you should move your business telephone systems to the cloud – sooner rather than later.
Daktela enhances its automated chat functionality with the acquisition of Coworkers.ai

Daktela enhances existing chatbot capability with complex automated chat solutions using NLP.