One app for all your customer communications
Whether you have 5 or 1000+ users, our powerful cloud contact centre solution ensures you deliver an efficient, effective and consistent level of service to all your customers, no matter what communication channel they use to contact you.
TRUSTED BY 1000+ BUSINESSES OF ALL SIZES
Helping businesses to communicate, connect and automate
Future proof your business. From simple cloud phones to telephony with advanced calling features, we help you make the switch to cloud.
Effective reporting, productive employees, and happier customers. Our cloud contact centre solution connects all your communication apps in one place.
Why choose Daktela UK?
UK experts in communication
Customer care starts with us. From simple cloud telephony to advanced omnichannel communications, we get to know your business and tailor a cloud communications package to suit your needs.
Our team of specialists work with you to make communication easy for you and your customers. We are dedicated to helping your business grow.
Powerful virtual contact centre technology
Connect phone, email, SMS, web chat and social media in one place.
Our powerful cloud contact centre software is backed by a global development team putting you at the forefront of technology. Discover how we can put you ahead of trends and give your business a competitive edge.
24/7 UK support team
We provide the best support, so you can too. Our friendly UK support team are on hand with training, advice or help whenever you need it.
Don’t take our word for it – ask one of our customers!
Complete flexibility
Select the plan that suits your needs and budget, or design a bespoke package. You can choose from a wide range of devices, and our mobile app lets you work from anywhere.
Be part of the Daktela family and future-proof your business. Our virtual contact centre solution grows with you.
MODULAR, PAY AS YOU GO SOLUTION
There’s a plan for every budget
DAKTELA CLOUD PHONE
Business Phone System
Fully cloud-based VoIP phone service for business
- Simple set-up
- Guaranteed voice quality
- 24/7 UK Support Team
- No maintenance fees
- Secure cloud infrastructure
- Affordable pay-as-you-go pricing
- Inclusive minutes package
- Plus much more
PERFECT FOR START UPS & SMALL BUSINESSES
DAKTELA LITE
Advanced Phone System
Call features to improve sales, save time and help customers
Everything in Daktela Cloud Phone, plus:
- Intelligent call routing
- IVR Call Menus
- Skill-Based Routing
- Real-Time Management Info
- Integrate with existing systems CRM etc
- Process Secure Card Payments
- Plus much more
SCALING WITH YOUR BUSINESS
DAKTELA CONTACT CENTRE
Cloud Contact Centre
Give your customers communication freedom
All communications on one platform:
- Full Customer History
- Customised Reporting
- Bespoke Wallboards
- Web Chat, Email, SMS
- Social Media Messaging
- Chat Bots
- Co-Browsing and Video Chat
- Plus much more
OMNICHANNEL CONTACT CENTRE
BESPOKE
Create Your Own Package
A bespoke solution that meets your unique business needs
Other advanced features you can include:
- AI Chat Bots
- AI Voice Bots
- Automatic CSAT Surveys
- Custom Integrations e.g. Microsoft Teams
- Workforce Management
ARTIFICIAL INTELLIGENGE & INTEGRATIONS
Choose the features that work for your business today, knowing we are ready to grow with you in the future.
"Daktela is cost-effective, secure, and scalable. It has everything we need”
LATEST NEWS
See it for yourself. Request a demo
See how our virtual communication solution can help your business with a quick online demo from one of our team. Tell us more about your business, and we’ll be in touch soon.
If you’d prefer to speak to us direct feel free to call