We have over 30 years’ experience working in the contact centre industry, so when you choose our flexible and reliable solution, you can also benefit from our knowledge and expertise. We have worked with organisations with as few as 5 users right up to those with 500+ seats, all to deliver exactly what they need
We understand what businesses really require from their telecoms. Our solution is developed to the highest standard providing feature-rich capabilities, with tangible value. All together delivering powerful technology at the right price, with 24/7 support.
As we head into the second decade of the Twenty-First century, experts are predicting the latest technology trends. There's more emphasis on Artificial Intelligence, automation and personalisation, as businesses evolve, develop new communication strategies and appeal to future generations.
“We are very impressed with Daktela. The team took time to listen and understand exactly what we needed and then delivered everything on time, with no false promises.”
“The all-in-one contact centre has dramatically improved our inbound call handling, reducing both wait times and abandoned call rates. We highly recommend Daktela.”
“Since February 2016, we have had one minor service interruption, which provides a level stability vital to our business.”