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WHY DAKTELA?

We have over 30 years’ experience working in the contact centre industry, so when you choose our flexible and reliable solution, you can also benefit from our knowledge and expertise. We have worked with organisations with as few as 5 users right up to those with 500+ seats, all to deliver exactly what they need

POWERFUL TECHNOLOGY

From complex OmniChannel deployments through to simple back office solutions, all on one platform

THE BEST TECHNOLOGY

AT THE RIGHT PRICE

We understand that one size doesn't fit all. With our pick and mix approach, you'll only ever pay for what you use

AT THE
BEST PRICE

WITH 24/7 SUPPORT

Our UK based support team are on hand to provide you with step by step guidance, training and support

WITH THE
BEST SUPPORT

WHY CHOOSE
OUR SOLUTION?

We understand what businesses really require from their telecoms. Our solution is developed to the highest standard providing feature-rich capabilities, with tangible value. All together delivering powerful technology at the right price, with 24/7 support.

  • CLOUD BASED – No need to invest in expensive infrastructure costs

  • SECURE – All calls and data are stored in our UK/EU based data centres

  • SUPPORT – We offer 24/7 support through our UK support team

  • SCALABLE – Easily increase or reduce capacity based on your needs

  • RELIABLE – State of the art network topology providing consistent and impressive call quality

  • COMPLIANT – Easily meet Ofcom, PCI DSS and GDPR standards

  • COST EFFECTIVE – Our pick and mix approach means you only every pay for what you use

LATEST
INSIGHT.

We are very impressed with Daktela. The team took time to listen and understand exactly what we needed and then delivered everything on time, with no false promises.”

Daniel Bernstein, Claritas Hearing

“The all-in-one contact centre has dramatically improved our inbound call handling, reducing both wait times and abandoned call rates. We highly recommend Daktela.”

Donna Meredith, Blue Cross
“Since February 2016, we have had one minor service interruption, which provides a level stability vital to our business.”

Amanda Earlam, UK Call Centre

TRUSTED BY:

THE CLOUD
IS IN OUR DNA.

ARRANGE A DEMO

Daktela UK Limited

Our vision is to provide the best hosted contact centre technology available with the highest commitment to customer support at a price that is designed to suit any budget

RECENT TWEETS

CONTACT US

  • Cheshire West Employment Park Office 38, Minerva Avenue Chester, CH1 4QL
  • 0800 470 2159​