We have over 30 years’ experience working in the contact centre industry, so when you choose our flexible and reliable solution, you can also benefit from our knowledge and expertise. We have worked with organisations with as few as 5 users right up to those with 500+ seats, all to deliver exactly what they need
We understand what businesses really require from their telecoms. Our solution is developed to the highest standard providing feature-rich capabilities, with tangible value. All together delivering powerful technology at the right price, with 24/7 support.
CLOUD BASED – No need to invest in expensive infrastructure costs
SECURE – All calls and data are stored in our UK/EU based data centres
SUPPORT – We offer 24/7 support through our UK support team
SCALABLE – Easily increase or reduce capacity based on your needs
RELIABLE – State of the art network topology providing consistent and impressive call quality
COMPLIANT – Easily meet Ofcom, PCI DSS and GDPR standards
COST EFFECTIVE – Our pick and mix approach means you only every pay for what you use
Next February we'll be exhibiting at Travel Technology Europe, so ahead of the event we've been talking to some of the industry's leaders to understand the latest technological developments and challenges.
“We are very impressed with Daktela. The team took time to listen and understand exactly what we needed and then delivered everything on time, with no false promises.”
“The all-in-one contact centre has dramatically improved our inbound call handling, reducing both wait times and abandoned call rates. We highly recommend Daktela.”
“Since February 2016, we have had one minor service interruption, which provides a level stability vital to our business.”